Field Account Support Merchant

Join Sinergi Performa Cipta as a Field Account Support Merchant in Yogyakarta and become a key player in driving merchant success and business growth. This role offers a unique opportunity to work directly with local merchants, providing them with the support and tools they need to thrive in the competitive retail landscape. As part of our dedicated team, you'll have the chance to make a tangible impact on the success of our merchants and contribute to the overall growth of our business.

In this role, you'll be responsible for visiting and supporting merchants in Yogyakarta, ensuring they have the resources and knowledge to maximize their sales and customer satisfaction. You'll work closely with our sales team and merchant managers to provide technical assistance, training, and ongoing support. This position is perfect for someone who is passionate about retail, enjoys building strong relationships, and is committed to helping businesses succeed.

At Sinergi Performa Cipta, we are committed to fostering a culture of innovation, collaboration, and continuous learning. We offer competitive salaries, comprehensive benefits, and opportunities for professional development. Join us and be part of a team that values your contributions and supports your growth.

📋 Tanggung Jawab Pekerjaan

• Visit and support local merchants in Yogyakarta to ensure they are meeting their sales targets and customer satisfaction goals.
• Provide technical assistance and training to merchants on our products and services.
• Work closely with the sales team and merchant managers to identify and address merchant needs and concerns.
• Monitor merchant performance and provide regular reports to the management team.
• Build and maintain strong relationships with merchants to foster long-term partnerships.
• Assist in the onboarding and integration of new merchants into our network.
• Stay up-to-date with industry trends and best practices to ensure merchants are equipped with the latest knowledge and tools.
• Participate in team meetings and contribute to the development of strategies to enhance merchant success.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 2 years of experience in a retail or merchant support role.
• Strong communication and interpersonal skills to build and maintain relationships with merchants.
• Proficient in using Microsoft Office Suite (Excel, Word, PowerPoint).
• Familiarity with retail management software and tools such as SAP, Oracle, or similar systems.
• Ability to work independently and as part of a team in a fast-paced environment.
• Excellent problem-solving skills and a customer-centric approach.
• Knowledge of the retail industry and local market trends in Yogyakarta is a plus.

🛠️ Keahlian

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