Front Office Executive / Clubhouse Executive (6-Month Contract)

Join the Civil Service Club as a Front Office Executive / Clubhouse Executive and embark on a rewarding 6-month contract in the heart of Bali’s vibrant hospitality scene. This role offers a unique opportunity to deliver exceptional guest experiences while working alongside a dedicated team in one of Bali's most sought-after locations.

As a Front Office Executive / Clubhouse Executive at the Civil Service Club, you will be the first point of contact for our esteemed guests, ensuring their stay is seamless and memorable. From check-in to check-out, you will handle reservations, manage guest inquiries, and coordinate with various departments to provide top-notch service. This role is perfect for those looking to enhance their skills in a dynamic and fast-paced environment.

Based in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung, you will be part of a team that values professionalism, creativity, and a passion for hospitality. The Civil Service Club is not just a workplace; it's a community where your contributions will make a significant impact on our guests' experiences.

📋 Tanggung Jawab Pekerjaan

• Manage guest check-in and check-out processes efficiently using the club's reservation system.
• Handle guest inquiries and resolve issues promptly, ensuring high levels of guest satisfaction.
• Coordinate with housekeeping, dining, and other departments to ensure seamless guest experiences.
• Maintain accurate and up-to-date guest records and documentation.
• Assist in organizing and executing club events and activities, contributing to a vibrant social scene.
• Uphold the club's standards of professionalism, cleanliness, and hospitality.
• Work collaboratively with the front office team to maintain a positive and efficient work environment.
• Stay informed about local attractions and services to provide valuable recommendations to guests.

🎓 Kualifikasi & Syarat

• Minimum 1 year of experience in a front office, hospitality, or customer service role.
• Proficient in English, both written and spoken, as it is the primary language of the club.
• Familiarity with hotel or club reservation systems, such as PMS (Property Management System) or similar software.
• Excellent communication and interpersonal skills to interact with guests and staff effectively.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
• Strong organizational skills to handle guest records and documentation accurately.
• Friendly and approachable demeanor, with a passion for providing exceptional guest experiences.
• Willingness to work flexible hours, including evenings and weekends, to meet guest needs.

🛠️ Keahlian

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