Customer Relations Turnover Associate

Join Cebu Landmasters as a Customer Relations Turnover Associate and become the trusted liaison between our valued clients and the property turnover process. In this pivotal role, you will ensure seamless transitions for homeowners, delivering exceptional service and maintaining the highest standards of customer satisfaction. Based in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung, you'll be at the heart of our operations, working closely with our team to manage property turnover efficiently and professionally.

As a Customer Relations Turnover Associate, you'll handle all aspects of the turnover process, from initial contact to final handover. You'll be responsible for coordinating with homeowners, contractors, and other stakeholders to ensure a smooth and stress-free experience. This role offers a unique opportunity to grow within the real estate industry, with the potential to develop your skills in customer relations, project management, and property management.

If you're passionate about delivering exceptional customer service and have a keen eye for detail, we invite you to join our team and help us continue to exceed our clients' expectations.

📋 Tanggung Jawab Pekerjaan

• Coordinate and manage the property turnover process, ensuring timely and efficient completion of all tasks
• Communicate effectively with homeowners, contractors, and other stakeholders to ensure a smooth turnover process
• Maintain accurate records of all turnover activities, including inspections, repairs, and maintenance
• Identify and resolve any issues that may arise during the turnover process, ensuring customer satisfaction
• Collaborate with the team to ensure that all turnover activities are completed to the highest standards
• Provide exceptional customer service, ensuring that all homeowners feel valued and respected
• Stay up-to-date with industry best practices and regulations, ensuring compliance with all relevant laws and regulations
• Contribute to the continuous improvement of our turnover processes, identifying opportunities for efficiency and effectiveness

🎓 Kualifikasi & Syarat

• Minimum of 2 years of experience in a customer service or property management role
• Proven track record of delivering exceptional customer service and maintaining high levels of customer satisfaction
• Strong communication and interpersonal skills, with the ability to build and maintain positive relationships with clients and stakeholders
• Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines
• Proficiency in English, both written and spoken
• Familiarity with property management software, such as Yardi or OnQ, is a plus
• Valid driver's license and a reliable vehicle for travel to and from client sites
• Ability to work independently and as part of a team, in a fast-paced and dynamic environment

🛠️ Keahlian

Lowongan Terkait